![]() ![]() Let me know if this works for you or not! I wish this helps you. You can use Logitech Options to customize everything now. This works for me, and I tried to restart the system, everything is good. You may uninstall the "SetPoint" afterwards. Open "Logitech Unifying Software", you will be able to process all the setup steps successfully. Right click on Logitech KHAL Main Process and Logitech SetPoint Event. ![]() Here’s how I solved the problem with Windows 8 (if you’re running Win7, give it a try and let me know if it works): Open Task Manager with CTRL-SHIFT-ESC and select Processes. Now Windows should be able to detect this Unifying receiver. Even then, Logitech can’t get their Setpoint software to run with mouse and keyboard tabs. After refreshed, unplug and replug in the USB 3.0 port again. To re-connect your MK520 keyboard, do the following: Download the current version of the Logitech Mouse and Keyboard software (SetPoint) from the MK520 Downloads Page. Now reactivate the HID device in the Device Manager. After installing, re-plug in the Unifying receiver to one of the USB 3.0 Port, on the backside. Just install it, and ignore all messages, such as you don't have compliable devices, etc. This software seems like can fix the missing file in Windows. I downloaded it as a reference, if you can find it on your own, please do so, the name of the software is called Logitech SetPoint. ![]() Wait the Manager windows refreshes, and the device you just disabled is disappeared. Insert the corded mouse, and wait for a response, once the cursor appears, and you are able to control with the corded mouse, unplug the Logitech Unifying receiver. Go to device manager (right-click the Windows icon), under "Mice and other pointing devices", disable all "HID-compliant mouse" devices, not you cannot use your Logitech mouse anymore. Here is my problem: I go to the download screen for the M510 mouse on, and Im presented with three downloads: Logitech Setpoint 'Setpoint lets you customize your mouse, keyboard, touchpad and numberpad settings in Windows. If this solution doesnt work after a couple of attempts, restart your computer and try the reconnection process again. Click Finish to exit the Logitech Unifying Software. If the software saying it cannot detect the receiver, then this is the right for you. Download the correct version of the Logitech SetPoint mouse and keyboard software from the M185 Downloads Page. My devices are "M330" and "MX Keys," get Logitech unifying management software available on your device, and install it. You have a keyboard or mouse that supports the Unifying function. You will need one cord mouse and an Internet connection.įirst thing first, check the same receiver and devices on another device, to make sure all hardware is fine, and this is only related to Dell's desktop device. I think it might be some Dell's Windows system issue, or my Windows missed some critical files for some reason. Type windir as shown below: Double-click on the System32 > drivers folder. The system tray is located in the bottom right corner of the screen next to your clock. I have fixed this issue with the following settings. If the My Mouse and/or My Keyboard tabs are still unavailable, do the following: Exit SetPoint by right-clicking on the SetPoint icon in the system tray. ![]()
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